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Shipping Policy

Shipping Policy


1. General Information
All orders are subject to product availability. If an item is not available at the time you place your order, we will notify you of the estimated delivery date or refund you the total amount of your order, using the original method of payment.

2. Delivery Location
Items offered on our website are only available for delivery to addresses in the mainland UK. Please contact us if you are not in mainland UK or you are an international customer for a delivery quote.

3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Please note we do not ship on Saturdays or Sundays.

4. Delivery Date
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

5. Shipping Costs
Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

6. Damaged Items in Transport
Please check your delivery for damage before signing for the parcel.

7. Questions
If you have any questions about the delivery and shipment or your order, please contact us at [email protected] or phone us on 02392 02392 674 820